Customer Feedback
At Masterframe, it is one of our most core values, to always do the right thing, no matter how uncomfortable it makes us or how difficult the situation is to navigate and regardless of the cost or outcome.
Masterframe Trade
Please join Masterframe Windows in supporting a wonderful cause in memory of Lewis Walters who sadly lost his five year battle with cancer a year ago on the 18th of September 2020.
Recently an audit was carried out by URS on Masterframe’s ISO 9001 quality management system.
Technical Updates
Due to the new and improved furniture for Vintage and Heritage now being available in Champagne Gold and Chrome, a new Technical Update was issued on 23 June 2021.
At Masterframe, we not only offer multi-award winning sash windows but strive to ensure that our customer service complements the quality of our products.
Masterframe Windows have recently renewed their membership with the official police security initiative Secured by Design.
Due to the rationalisation of the packer sizes by VEKA, the available sizes have changed. A Technical Update was issued on 5th May 2021 which outlines the rationalisation and provides fixing instructions.
Following VEKA’s rationalisation programme, our range of projecting cills has changed. A new Technical update was issued on 21 April 2021, which explains and illustrates the effects of this change.
A really much appreciated testimonial received from Scottish Window Solutions, Bygone Master Installers since 2012.
